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Leader of End User Experience Management Provides Proactive IT Insight
and Pre-emptive Problem Detection for Allscripts? Enterprise Electronic
Health Record (EHR) Application
BOSTON(BUSINESS WIRE)
Aternity Inc., the industry's technology leader in end
user experience management solutions for Global 1000 enterprises,
announced today that HealthCare Partners, a top-rated coordinated-care
medical group in Southern California, has selected the Aternity
Frontline Performance Intelligence (FPI) Platform for its strategic
end user experience management initiatives. With Aternity, HealthCare
Partners is monitoring and analyzing the performance of its Allscripts?
Enterprise EHR deployment across its network base of more than 1,100
employed and affiliated primary care physicians and over 3,000 employed
and contracted specialists.
By uniquely transforming every desktop, real or virtual, into a
self-monitoring platform that is user-experience aware, the Aternity Frontline
Performance Intelligence Platform arms IT and business executives
with empirical evidence on how application performance and usage impacts
end users productivity and how to optimize their technology to improve
it. The Aternity FPI platform culls end user performance and usage
metrics from mission-critical applications in both real and virtual
desktop environments, enabling enterprises to quickly gain the agility
required to rapidly address issues before they impact business results.
Rapid implementation and integration result in immediate ROI.
Our due diligence process to find the right tool that could provide
comprehensive visibility into Allscripts Enterprise application's
end-user response time was a multi-year effort because of the
application's diverse technologies,? said Royce Uehara, Director of
Clinical Information Systems (CIS) at HealthCare Partners. It was
critical that the solution we selected would be able drive a
user-centric, proactive approach to our APM strategy. With Aternity, we
can now preemptively detect issues, dynamically isolate the impacted
users, and automatically identify probable cause, while also ensuring
that our mission-critical business applications stay on target to
deliver optimal up-time and service levels.?
We are very proud to work alongside a medical group that has been
publicly recognized for its health information technology systems that
support clinical decision-making and promote evidence-based care,? said Trevor
Matz, President and CEO of Aternity. With the addition of
Aternity's user-centric, proactive management capabilities, HealthCare
Partners can focus on patient care versus worrying about application
performance issues.?
About HealthCare Partners
HealthCare Partners manages and operates medical groups and affiliated
physician networks nationally in its pursuit of excellent quality
healthcare delivered in a dignified and compassionate manner. HealthCare
Partners operates HealthCare Partners Affiliates Medical Group
(California), JSA Healthcare Corporation (Florida and Nevada), The
Camden Group (national consulting firm), and the HealthCare Partners
Institute.
In California, HealthCare Partners Affiliates Medical Group (HCPAMG) has
consistently earned awards for clinical excellence, patient
satisfaction, and the use of information technology in patient care from
the Integrated Healthcare Association (IHA). With more than 1,100
employed and affiliated primary care physicians and over 3,000 employed
and contracted specialists, HealthCare Partners cares for more than
500,000 patients in the Los Angeles, Long Beach, South Bay, Pasadena/San
Gabriel Valley, and San Fernando and Santa Clarita Valley areas, and
North Orange County. In addition to its primary care doctors offices,
HealthCare Partners provides medical services through its urgent care
centers, medical spas, and an ambulatory surgery center. For more
information, please visit www.healthcarepartners.com.
About Aternity
Aternity redefines real end user experience management by delivering the
industry's first Frontline Performance Intelligence (FPI) Platform,
effectively transforming every desktop real or virtual into a
self-monitoring platform that is user experience aware. By arming
organizations with user-centric, proactive IT management capabilities,
the Aternity FPI Platform dramatically reduces business disruption and
increases user productivity. With Aternity's 360 degree view of end user
experience, advanced analytics for preemptive problem detection and
cause analysis, and right-time decision support capabilities, Global
1000 enterprises finally have the empirical evidence on how application
performance and usage impacts business results, providing them with a
path for constant improvement.
Aternity was recently named a Gartner
Cool Vendor in IT Operations, a Top
10 Most Promising Start-up by Ernst & Young and Globes,
and a Top
50 Startup by InformationWeek. In addition, the company has
received prestigious industry recognition from the American
Business Awards, the International
Business Awards, The
Marker, and NetworkWorld Magazine. To learn how Aternity
can bring winning performance to your frontline and to find out if you
qualify for a free proof-of-concept, visit www.aternity.com.
2010 Aternity, Inc. All other trademarks or trade names are
properties of their respective owners.
All rights reserved.
Aternity
Donna Parent, 508-475-0414, ext. 222
donna.parent@aternity.com
or
HealthCare
Partners
Bonnie Widerman, 310-354-4282
bwiderman@healthcarepartners.com
Source: Aternity Inc.
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